• Home
  • PayMate Solutions
    • QR/E-wallet Payment Acceptance
    • Bank Payment Acceptance / InstaPay
    • PayMate Quicki
  • BE OUR PARTNER
    • Be an Agent Partner
    • Be a Merchant Partner
  • Merchant Support
    • FAQs
    • Service Request (For Existing Merchants ONLY)

Service Request Form

For Existing PayMate Merchants Only

Please choose from any of the following request/s:

PayMate Solution

* An C-I-M-B Settlement Account is required for this facility

Click here to download the PayMate Quicki Social & Web Commerce Enrolment Sheet
* An C-I-M-B Settlement Account is required for this facility

Operational / Technical / Settlement Concerns

* Click here to download the C-I-M-B PayMate New Outlets Sheet for you to accomplish

Promotions / Campaigns / Marketing Related Concerns
C-I-M-B Credit Card

* Applicable only if you are currently accepting card transactions via POS/E-Com

Contact No. Format

  • Mobile No: (Country Code)Network Code-Number : E.G. (63)917-#######.
    -minimum of 11 digits
  • Work No: (Country Code)Area Code-Number : E.G. (63)2-#######.
    -minimum of 10 digits

[email protected]

[email protected]

 (+60) 3-8408-1000

Back to C-I-M-B Website

Back to C-I-M-B Website

*Campaign(s) and/or promotion(s) listed on this web page are subject to terms and conditions. Please read and understand the terms and conditions governing the relevant campaign(s) and/or promotion(s) by referring to the respective campaign and/or promotion web page. For inquiries or complaints you may contact C-I-M-B through Customer Service Hotline 8408-1000

C-I-M-B PayMate v1.2.36