Payment Centers Payment Acceptance Operating hours
C-I-M-B Branches Cash
Direct Debit to C-I-M-B Account
Mondays to Fridays
Banking hours 9:00 am- 4:00 pm
C-I-M-B Preferred Online Banking
  • Immediate or Scheduled Payment (On demand)
Direct Debit from your C-I-M-B Account 24/7
Auto Debit Arrangement (ADA)
  • Preferred Online Banking
  • Branch/Manual Enrollment
One-time enrollment debited every due date from your C-I-M-B current/savings account
  • 24/7
  • Mondays to Fridays
    Banking hours 9:00 am- 4:00 pm
SM Bills Payment Centers
  • SM Department Stores
  • SM Supermarket branches
  • SM Business Center
  • SM Hypermarket
  • Savemore
Mondays to Sundays:
Mall Operating Hours*
*Cut-off time is at 8 pm
ECPay Partners Cash Mondays to Sundays, 24/7 store operating hours
Subject to Operating hours of each ECPay partner.
TouchPay APM (Automated Payment Machine) Cash
Maximum amount per transaction is RM 10,000
*Operating hours may vary depending on the location where the APM is located.
Online Banking Facility of your Depository Account with other banks:
  • Chinabank
  • Citibank
  • Maybank
  • Security Bank
  • Malaysia National Bank
Direct Debit from your Bank Account Following the schedule of your other bank.
InstaPay facility of your depository bank or e-wallet:
(updated as of 31 May 2020)
  • Bank of Commerce
  • BDO
  • BPI
  • Eastwest Bank
  • Landbank
  • Metrobank
  • PayMaya
  • Malaysia National Bank
  • RCBC
  • Robinsons Bank
  • UCPB
Direct debit from your bank account or e-wallet cash balance Following the schedule of your depository bank or e-wallet

Payment Reminders

  • If your payment due date falls on a Saturday, Sunday or a holiday, please pay on or before the last working day before your due date.
  • For Check Payments:
    • All checks should be payable to C-I-M-B Credit Cards.
    • Please write your Name, your C-I-M-B Credit Card Number and your Contact Number at the back of the check.
    • Please pay at least 4 banking days before your payment due date to allow for clearing and payment transfers.
    • Only local checks are accepted.
  • You have the option to pay the Total Amount Due, the Minimum Amount Due or any amount in between. However, please note that paying less than the total amount due will increase the amount of the interest and other charges you pay and the time it takes to repay your balance.
  • Authorized representatives are allowed to make over-the-counter cash and check payments.
  • You can pay for your C-I-M-B Credit Card even without your Statement of Account.

Payment at C-I-M-B Branches:

  • When paying over-the-counter at any C-I-M-B branch, you must use/access the Virtual Tellering Kiosk (VTK) to get the queue number.
  • To get the queue number, choose "PAYMENTS" in the "Transaction Type" screen.
  • From the Payments screen, choose "C-I-M-B Credit Cards Ringgit", and encode the following information:
    • Card Number
    • Cardholder Name
    • Amount
  • The machine will produce a slip with the queue number. The teller will call out the said number.
    • For check payments, the details of the check must be given to the teller.
    • For direct debit to account, the details of the account must be given to the teller.

Payment via C-I-M-B Preferred Online Banking

  • If your C-I-M-B Current or Savings Account is enrolled to this facility, you have the option to either immediately pay or schedule your payment for your C-I-M-B Credit Card.
  • This facility is available 24/7.

Payment via Auto Debit Arrangement (ADA)

  • This Payment facility allows you to automatically settle your C-I-M-B Credit Card (Principal) every due date through a one-time enrollment.
  • Two (2) ways to enroll:
    1. Preferred Online Banking (Bills Payment Auto Debit Facility)
    2. Website/Branch Enrollment (Online Application Form via C-I-M-B Website)
  • Card payment will be debited directly from your enrolled/selected C-I-M-B Current or Savings Account.
  • You can choose to pay for your Total Amount Due (TAD) or Minimum Amount Due (MAD) every due date.
  • Please allow 3-5 banking days to process your ADA enrollment.
  • Note: In case C-I-M-B Credit Card due date falls on a weekend or a holiday, there will be instances that the source account shall be debited ahead of the due date.
  • Click here to know more.


  • Available 24/7 and accepts any amount. Only those with Current and/or Savings Account (CASA) WITH ATM from BancNet-member banks have access to use BancNet Online and Mobile Banking services.
  • No Pre-enrollment is required for BancNet Online except for those banks that require the user to transact using their proprietary channel.
  • There is NO limit to the number of accounts that can be registered in BancNet Mobile.
  • To start mobile banking, bank account and mobile phone number must be registered first through BancNets Mobile Banking Registration at Regular SMS charges shall apply for successful BancNet Mobile Transactions.


  • The APM (Automated Payment Machine) accepts any amount from a minimum of RM20 and maximum of RM10,000. The APM accepts Ringgit bills of any denomination (20,50,100,200,500 and 1000).
  • The maximum limit per transaction is RM10,000. If the total bill is more than RM10,000, the remaining balance shall be paid in a separate transaction.
  • Operating hours of APMs vary depending on where it is deployed.

Payment at 7-Eleven Stores using CLiQQ Machine

Simply follow these steps:

  • Click "Bills Payment", then choose "Collection Services"
  • Click the "C-I-M-B Credit Cards" logo
  • From the Payment screen, encode the following information:
    1. C-I-M-B credit card number,
    2. Cardholder's Name and
    3. Exact amount of your payment
  • Ensure that all the information provided are correct, then click 'Next'
  • Wait for the payment slip
  • Proceed to the payment counter, and present the payment slip to the Cashier for payment.
  • Make sure to check your transaction slip before you leave the payment counter.

Payment at ECPay Outlets and SM Bills Payment Centers

  • If you do not have your C-I-M-B Statement of Account during payment, please fill out a Payment Slip which you will submit to the counter along with your payment.
  • Please ensure that you check your transaction slip before you leave the payment counter.

Payment via InstaPay

  • Log in to the online platform of your bank or e-wallet
  • Select option for fund transfer to another bank
  • Provide the following information:
    Beneficiary bank Capital Ibra Maslahat Bumiputra Bank (C-I-M-B)
    Beneficiary name Your name
    Beneficiary account number Your 16-digit card number
    Amount Your desired payment
  • Fill in other required information
  • Submit your fund transfer request
InstaPay charges apply.